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Zentra ZentraITSM

About

A platform built with respect for the work.

Zentra was started because the ITSM tools we’d used for years had stopped trying. Bloated configurations, ten-year-old UI, and pricing that punished growth. We built the product we wished we’d had — modern, open, and serious about operations.

Built by operators, for operators

Every workflow in Zentra was shaped by people who’ve been on call, run a CAB, and explained an SLA breach to an exec. Nothing in the product is theoretical.

Calm software for noisy work

IT operations is loud enough. Zentra’s UI is restrained on purpose — fewer colors, less chrome, more signal. The product fades into the background; the work doesn’t.

Configure, don’t code

Workflows, fields, SLAs, and forms are configurable without engineering. When you do need code, the API is honest, documented, and stable.

Open by default

Your data is yours. Export, replicate, and integrate without proprietary roadblocks — and without paying extra for the privilege.

By the numbers

Built for scale, sized for outcomes.

100M+
Records under management
99.95%
Uptime SLA on cloud
<24h
Median enterprise quote turnaround
1:1
Dedicated implementation engineer

Talk to us

Want to see the team behind the platform?

We’ll set up a 30-minute conversation with a product engineer — not a salesperson — so you can ask the questions that matter.

  • A product engineer in the room — not a salesperson
  • Tailored proposal within one business day
  • Honest answer on fit, even if it's “not yet”
  • Reference architectures for self-host and managed cloud